Everything you need to know about using EventWand.
EventWand is a platform that connects people planning events with local service vendors. You can browse vendors, compare packages, book services, and manage everything in one place.
Yes. EventWand supports both English and Arabic. You can switch languages from your profile settings at any time.
No. You can explore vendors and view their profiles without signing in. An account is only required to make a booking.
Browse vendors in the Explore tab, open a vendor's profile, select a package, fill in your event details (date, event type, location, and guest count), and submit your booking request.
Your booking starts as Pending. The vendor will review your request and either confirm it or propose changes. You will receive a notification as soon as there is an update.
Yes. Once a booking is created you can exchange messages with the vendor directly from the booking detail screen.
Yes. You can cancel a booking from the booking detail screen. Cancellation terms may vary by vendor.
Yes. You can request a date change from inside the booking and the vendor will be notified to review the new date.
Yes. After a confirmed booking you can leave a rating and a written review for the vendor. Each booking can only be reviewed once.
Sign up and select the Vendor role. Complete your profile by adding your business name, category, photos, packages, working hours, and the areas you serve.
Go to My Business → Packages in your vendor dashboard. You can add, edit, or deactivate packages and set price ranges for each.
Under My Business → Availability you can set your working hours for each day of the week. Customers will see this when booking.
New booking requests appear in your Requests tab. You can confirm, decline, or propose changes such as a new event date. Messaging is available on every booking.
Tap Sign Up on the welcome screen, enter your name, phone number, and password, then verify your phone with the OTP sent to you.
On the login screen tap Forgot password? and follow the steps to reset it using your registered phone number.
Go to Profile → Account → Delete Account. Account deletion is permanent and will remove all your personal data from EventWand. See our account deletion page for full details.
Tap Support from the main menu to reach the EventWand support team. You can also email us at contact@eventwand.com.